Track Order

Track Your Jersey Wholesale Factory Order

Once your order ships, we will send a shipping confirmation to the email address or telephone number provided at checkout. This confirmation will include a tracking number when tracking is available.

How to Track Your Package

Open your shipping confirmation email or message.
Find the tracking number or tracking link.
Select the link to view the latest updates from the shipping carrier.

You can also copy the tracking number and enter it directly on the carrier’s official tracking website.

Tracking Has Not Updated

Tracking information may take 24–72 hours to appear after a shipping confirmation is issued. Temporary gaps between carrier scans are normal and do not necessarily mean that your package is lost.

If your tracking has not updated for an extended period or your package has not arrived within the estimated delivery timeframe, contact us for assistance.

Estimated Order Timeframes

Standard order processing: 2–5 business days
Customized and wholesale order processing: 7–20 business days
United States delivery after shipment: 5–12 business days

Processing and delivery times are estimates. Weekends, US public holidays, weather, carrier disruptions, and high-volume periods may cause delays.

Package Marked as Delivered

If tracking shows that your package was delivered but you cannot locate it:

Confirm the shipping address on your order.
Check around the delivery location, mailbox, porch, garage, or other secure areas.
Ask household members, neighbors, building staff, or reception.
Allow up to 48 hours, because some carriers may scan packages before final delivery.
Contact the carrier for additional delivery details.

If the package still cannot be located, contact us and include your order number and tracking number.

Need Help?

Email us at support@jerseywholesalefactory.store or call +1 (516) 605-7484.

To help us assist you quickly, include your full name, order number, email address used at checkout, shipping address, and tracking number.